Some Economic Impact Payments (EIPs) were sent on prepaid debit cards. These EIP cards were sent in plain envelopes from “Money Network Cardholder Services.” Some recipients thought the envelopes were junk mail and they threw them in the trash. The IRS now explains that individuals who have lost or destroyed their cards may request free replacements through MetaBank® Customer Service. The $7.50 standard fee will be waived for the first reissuance of an EIP Card. Any initial reissuance fee charged to a customer earlier will be reversed. Individuals don’t need to know their card numbers to request replacements. You can request a replacement by calling 800-240-8100 (option 2 from main menu).